Account Help


For general accounts, please check your email for your confirmation. If you are having issues creating an account or logging in, please email us at


TO ACTIVATE YOUR AUTOMATIC DISCOUNT: Your account needs to be verified. Please check your inbox for our verification email in order to access your Sultra Professionals Discount.
WHERE IS MY ACTIVATION EMAIL? If you do not see the email in your inbox, please check your spam folder before reaching out to
ALREADY REGISTERED & ACTIVATED? If you have already activated your account, please login to your pro account.
WHY DOES THE CART NOT SHOW MY DISCOUNT? Your discount will be accessible to you only when logged into your account and is automatically applied at checkout. Your discount will NOT show in the cart. 
*If you used to have a pro account and now your discount code is not working, please contact us at